Terms & Conditions

Terms and Conditions for BLVCKOUT GYM with Shop Last Updated: 01/08/2023

Welcome to BLVCKOUT GYM. These terms and conditions outline the rules and regulations governing your use of our website and online shop. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any transactions.

Fiscal and Corporate Information:

Legal Name: BLVCKOUT GYM Lda.
Tax Identification Number (NIF): 501 892 993
Physical Address: Rua Rodrigo Sarmento de Beires 13B, 2840-069 Paio Pires, Portugal
Phone: +351 924 873 984
Email: geral@blvckoutgym.com

1. General Terms:

Age Restriction: To use our website and shop, you must be at least 18 years old or the age of majority in your jurisdiction. If you are under the required age, you may only use the website and shop with the involvement of a parent or legal guardian.
Prohibited Activities: You agree not to engage in any unlawful, harmful, or abusive activities while using our website and shop. This includes, but is not limited to, attempting to gain unauthorized access to our systems, interfering with the website’s functionality, or violating any applicable laws or regulations.

2. Website Use:

Accuracy of Information: While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of the content on our website. The use of the information on our website is at your own risk.
Intellectual Property: All content, logos, images, and designs on the website are the property of BLVCKOUT GYM and are protected by intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.
User Accounts: When creating an account on our website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. You are liable for all activities that occur under your account.
Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of these third-party sites.

3. Shop and Transactions:

Product Information: We make every effort to display accurate product descriptions, prices, and availability. However, we reserve the right to correct any errors, inaccuracies, or omissions and to modify product information at any time without prior notice.
Pricing and Payments: All prices on our shop are listed in euros. Payment must be made in full at the time of purchase. We accept credit cards, bank transfer, and mbway.
Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This confirmation does not constitute acceptance of your order; it is an acknowledgment that we have received it.
Shipping and Delivery:
- Delivery Times: We aim to dispatch all orders within 2-3 business days. Delivery times vary depending on the destination:
  - Domestic (Portugal): Typically 2-5 business days.
  - Europe: Typically 5-10 business days.
  - International: Typically 10-20 business days.
- Delivery Conditions: Specific delivery conditions for different destinations will be provided at the time of purchase. We offer tracking for all orders, and you will receive tracking details once your order is dispatched.
- Expedited Shipping: Expedited shipping options are available at additional cost. Details and prices for expedited shipping will be available at checkout.
- Special Circumstances: Please note that delivery times may be affected by factors beyond our control, such as customs delays or logistical issues. We will communicate proactively with you in the event of any significant delays.

4. Consumer Rights:

Right of Withdrawal: As per Art. 10 of DL 24/2014, customers have the right to freely withdraw from a purchase within 14 days of receipt without providing any reason. Detailed information on the process and conditions for withdrawal will be provided with the order confirmation.
Alternative Dispute Resolution: For dispute resolution, consumers may contact the Centro de Arbitragem de Conflitos de Consumo de Lisboa.
Data Protection: We are committed to protecting your personal data. Our privacy policy, available on our website, outlines how we collect, use, and safeguard your personal information.

5. Limitation of Liability:

Limitations: BLVCKOUT GYM shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or shop, including but not limited to damages for loss of profits, data, or other intangible losses.

6. Modifications to Terms and Conditions:

We reserve the right to modify these terms and conditions at any time without prior notice. The most recent version will be posted on our website, and your continued use of the website and shop after any changes indicate your acceptance of the modified terms.

7. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of laws principles.

If you have any questions or concerns regarding these terms and conditions or any aspect of our website or shop, please contact us at geral@blvckoutgym.com or +351 924 873 984.

By using our website and shop, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

BLVCKOUT GYM Rua Rodrigo Sarmento de Beires 13B, 2840-069 Paio Pires Portugal geral@blvckoutgym.com +351 924 873 984

Refund Policy

Refund Policy for BLVCKOUT GYM with Shop
Last Updated: 01/08/2023

Thank you for shopping at BLVCKOUT GYM! We want to ensure your satisfaction with our products from our online shop. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below:

1. Eligibility for Refunds:
a. Damaged or Defective Products: If you receive a product that is damaged, defective, or not as described, you may be eligible for a full refund, exchange, or store credit. Please notify us within 7 days of receiving the product, and we will assist you in resolving the issue.
b. Change of Mind: If you change your mind about a purchase, you may request a refund within 7 days from the date of delivery. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that return shipping costs will be the customer’s responsibility.

2. How to Request a Refund:
To request a refund, please follow these steps:
a. Contact our customer support team at geral@blvckoutgym.com or +351 924 873 984 and provide the order number and reason for the refund request.
b. Our customer support team will guide you through the return process and provide you with any necessary instructions.
c. Ship the product back to us in its original packaging, along with a copy of the order confirmation or packing slip.

3. Refund Process:
a. Once we receive the returned product and verify its condition, we will process the refund within 10 business days.
b. Refunds will be issued to the original payment method used during the purchase.
c. If you are eligible for a refund but prefer store credit or an exchange, please inform our customer support team, and we will accommodate your request accordingly.

4. Non-Refundable Items:
Certain items are non-refundable and not eligible for return. These include:
a. Digital products or services, such as memberships.
b. Personalized or custom-made products.
c. Products that have been used, damaged, or altered after delivery.

5. Shipping and Handling Costs:
a. If your refund request is due to a damaged or defective product, we will cover the return shipping costs.
b. For change-of-mind returns, the customer is responsible for the return shipping costs.

6. Missing or Lost Packages:
If your order does not arrive or is lost during shipping, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and find a suitable resolution.

7. Changes to the Refund Policy:
We reserve the right to modify this refund policy at any time without prior notice. The most recent version will be posted on our website, and any changes will apply to future purchases.

If you have any questions or concerns about our refund policy or need assistance with a return, please contact us at geral@blvckoutgym.com or +351 924 873 984.

By making a purchase from our shop, you acknowledge that you have read, understood, and agree to abide by this refund policy.

BLVCKOUT GYM
Rua Rodrigo Sarmento de Beires 13B, 2840-069 Paio Pires
Portugal
geral@blvckoutgym.com
+351 924 873 984